Refund policy

At Awwab Fabrics, your satisfaction is our priority. Please review our return and exchange policy below.

Exchange Eligibility

  • Exchanges are ONLY available if you receive a wrong or damaged item.

  • The item must be unworn, unused, with all tags attached, and in its original packaging.

How to Initiate a Return

  • Contact us via WhatsApp to initiate the return process.

  • Follow the instructions provided by our team for returning your item.

Sale Items

  • Sale and discounted items are not eligible for return or exchange.

Damaged or Incorrect Items

  • Please inspect your order immediately upon delivery.

  • If you receive a defective, damaged, or incorrect item, contact us immediately so we can assist you.

Non-Returnable Items

The following are non-returnable and non-exchangeable:

  • Customized stitching

  • Express stitching

  • Shipping charges

  • Sale or discounted items

  • Gift cards

  • International orders

Exchanges

For a quicker exchange process, please return the item according to our instructions. Once we receive and inspect the item, we will process your exchange.

Your satisfaction matters to us. If you have any questions regarding our return or exchange policy, please contact us at:

Email: brandmania81@gamil.com